We accept payment by credit card (Visa or Mastercard) or PayPal and if you have store credit with us, it will appear as a payment option during checkout.

We use 128bit SSL Certificate to protect against the loss, misuse or alteration of your information. We will never disclose your personal information to any third parties, so you can rest assured that your information is safe with us.

Please check the following:

• - there are no spaces in your credit card number
• - your name exactly matches the name on the credit card
• - your billing address is the same address as on the credit card
• - there are sufficient funds on the credit card

If you experience any further difficulties, please contact us at help@myjewellerystory.uk and we'll be more than happy to assist.